Lifetime is defined as a period of ten years from the puppy’s date of birth. The first year of the guarantee is covered by our breeder; years 2 – 10 are covered by us. Here is what it covers:
We do not believe your puppy is replaceable but we do believe that sometimes the pain can be lessened in the company of another furry friend. In the unlikely event of the death of a puppy within one year from its birth due to genetics, or if the puppy is found to have congenital or hereditary disorders (within one year) which adversely affects the health of your puppy, we will replace the pet with another of equivalent value at no cost to you. The cause of death should be certified by a licensed veterinarian.

Are you adding a new puppy to your family and wondering where to begin? Our specialists can help you find the breed and puppy that best suits you and your family. There are many factors to consider while bringing home a puppy – like your lifestyle and other members in your family. Our Puppy Counselors are here to guide you through the process to help you make the right choice for you!

The task of extending your family to a new furry member is a challenging one. 86% of pet owners say that the toughest challenge they faced while bringing home their furry baby was finding a good breeder! Our Breeder department thoroughly screens our breeders .

For the community
Our Donations Program which was officially launched in 2011, has been supporting outstanding non-profit organizations that are making a difference in our community. We look for organizations that through their commitment and concern are changing the lives of animals. We dedicate a small percentage of our sales to these organizations as a way of thanks for their contribution.

For our parents
We believe bringing home a puppy is a huge responsibility and we would like to ensure that our puppy parents are well–equipped with all the knowledge and resources they need to help their puppy with the transition into the new home. We have tied with a few partners whose values co-relate to ours in terms of responsible pet ownership.

– Trupanion
– Pet Key